Frequently Asked Questions
Royal Mail Special delivery Guaranteed by 1pm (1 - 3 working days) dispatched Monday to Friday: £9.99
Europe Zone 1, 2, 3
International Tracked and Signed (5 - 7 working days) dispatched Monday to Friday: £16.99
DHL Express International Europe (approx. 1 - 4 working days) dispatched Monday to Friday: £39.99
* Please note that shipping time is once your item has been made and then shipped. Delivery times are approximated based on carriers timings. Customs can impact this so please refer to your tracking number for updates. All Shipments via Royal Mail are handed to the countries local postal service once it clears customs.
International Tracked and Signed (7 - 12 working days) dispatched Monday to Friday: £31.99
DHL Express International US (approx. 1 - 5 working days) dispatched Monday to Friday: £39.99
WORLDWIDE Zone 1, 2, 3
International Tracked and Signed (7 - 12 working days) dispatched Monday to Friday: £27.00
DHL International Worldwide (approx. 2 - 11 working days) dispatched Monday to Friday: £51.00
DHL International Worldwide (approx. 2 - 11 working days) dispatched Monday to Friday: £67.00
PLEASE NOTE:Customs charges may apply and TOMME is not responsible for these charges. Due to changes in UK shipping and customs we have updated our tax rates so International customers no longer pay any UK taxes to offset any customs charges you may receive.
PLEASE NOTE: Everything is handmade to order, I do not carry ‘stock’ or ‘backstock’ so the processing time is based on creating each bag as an order comes in. This can take up to 4 weeks due to the production process so please be aware of this.
I always try to get orders out as soon as I can and they are usually shipped sooner, however this time is realistic.
We currently offer the following payment options
- SagePay which accepts Visa, Visa Debit, Mastercard, Maestro, Diners Club, JCB
- Amazon Pay
- Klarna (UK only)
- Clearpay (UK only)
We work with both rubber and composite leather basketballs from sizes 1 - 7. Sizes are as follows ...
- Size 1 (16") - Micro
- Size 3 (22") - Mini
- Size 5 (27.5")
- Size 6 (28.5)
- Size 7 (29.5") - This is full size
Composite leather is a mix of rubber and leather and is very durable. The ball is prepared to prevent denting as much as possible, however in some of the smaller basketballs there can be some minor denting but I do as much as I can to avoid this.
All the mini Size 3 Nike Basketballs are made of rubber. I use the same leather handles and attachments however as it is rubber it is a thinner bag.
Each bag is a fully functioning bag and the size of the basketball is the space you have inside the bag. The lining is cotton or satin. Top handles are handmade of leather and hand stitched.
The material of the basketball bag is stated on each product listing so please refer to the listing for material.
We do accept refunds provided we are notified within 14 days of the product being recieved.
If you are not fully satisfied with your purchase upon arrival, please notify us immediately and we will attempt to correct the situation for you. However if you wish to simply return the item, please note we do not cover return shipping as we are not a large company.
If the product is faulty, however we will cost the return shipping.
Once the product is returned we will initiate the refund.
For custom orders, products are non returnable and if you simply change your mind before the product is delivered, we will refund you but we will deduct any costs incurred up until the cancellation.