Frequently Asked Questions

All UK packages are sent via Royal Mail and are shipped Special Delivery Next Day. During Covid however please allow extra days for delivery. 

DHL courier shipping within the UK is also offered. Please note, If selecting DHL courier shipping a contact phone number is required. 

For International shipping we offer 2 options

  1. Royal Mail International Tracked and Signed. This usually takes 5 - 7 for European and countries close to the UK, US and further can take 7 - 12 days. However during Covid please allow up to 25 days for delivery.
  2. DHL Express. Depending on location this can take from 1 - 2 days up to 7 days to be delivered. Please note, If selecting DHL courier shipping a contact phone number is required.

We ship globally.

Please note that customs charges may apply and TOMME is not responsible for these charges. Brexit has changed customs coming from the UK to Europe so please be aware. 

PLEASE NOTE: Everything is handmade to order, I do not carry ‘stock’ or ‘backstock’ so the processing time is based on creating each bag as an order comes in. This can take up to 4 weeks due to the production process so please be aware of this. 

I always try to get orders out as soon as I can and they are usually shipped sooner, however this time is realistic. 

We currently offer the following payment options 

  • Shopify payments which processes all debit and credit cards 
  • PayPal 
  • Amazon Pay
  • Klarna (UK only)
  • Clearpay (UK only)

We work with both rubber and composite leather basketballs from sizes 1 - 7. Sizes are as follows ... 

  • Size 1 (16") - Micro 
  • Size 3 (22") - Mini
  • Size 5 (27.5")
  • Size 6 (28.5)
  • Size 7 (29.5") - This is full size 

Composite leather is a mix of rubber and leather and is very durable. The ball is prepared to prevent denting as much as possible, however in some of the smaller basketballs there can be some minor denting but I do as much as I can to avoid this. 

All the mini Size 3 Nike Basketballs are made of rubber. I use the same leather handles and attachments however as it is rubber it is a thinner bag.

Each bag is a fully functioning bag and the size of the basketball is the space you have inside the bag. The lining is cotton or satin. Top handles are handmade of leather and hand stitched. 

The material of the basketball bag is stated on each product listing so please refer to the listing for material. 

We do accept refunds provided we are notified within 14 days of the product being recieved. 

If you are not fully satisfied with your purchase upon arrival, please notify us immediately and we will attempt to correct the situation for you. We do not cover return shipping.

Once the product is returned we will initiate the refund. 

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